Kehtna – AI in office work: turn a repetitive office task into a considered working method

The training takes place within the Eesti.ai initiative "The most AI-smart nation" and supports the conscious, responsible use of AI at work. Writing letters, tidying up meeting notes, summarising documents and clarifying tasks often take more time than we would like. AI can help with these, provided the task is clearly worded and the quality of the result is checked.

In this workshop we move from general possibilities to one concrete solution. Each participant, or a small group, chooses an office task and builds a reusable prompt template, assistant instruction or simple workflow for it. The solution is tested and improved so it can be used in your work after the training.

By the end, you will be able to choose AI tools that suit office processes, taking usability and data protection into account; define the task for AI through purpose, input, expected output, limits and quality criteria; build a reusable prompt template, assistant instruction or simple workflow; test the solution on sample input and improve it; identify the checkpoints for facts, quality and data protection, and the human responsibility; and document the solution with a short usage guide so that it can be repeated and shared.

The training suits office specialists, assistants, secretaries, coordinators and others who write texts or organise information. Some first contact with AI tools and basic knowledge is useful. Teaching combines guided individual and group work with demonstrations, testing and discussion. You will need a laptop and charger; the exercises use ChatGPT and Google Gemini in their free versions, and sample texts rather than real personal data.

The trainer is Natalja Kitam, a specialist in psychology, neurolinguistics and neuropsychology who works actively in educational technology and runs her own company developing innovative ways of learning. She has worked in media (including ERR) and in public-sector communication, and has taken part in large EU-funded projects.

Thursday 19 November, 10:00, Raplamaa Applied College, Kooli 1, Kehtna.